Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. Our garments are designed for a tailored fit; if you are between sizes, we recommend sizing up.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Modifications or cancellations are only possible within 30 minutes of purchase.

Do you restock sold-out items?

We often restock our core collection. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.

Are duties and taxes included for international orders?

For most regions, duties and taxes are calculated at checkout to ensure a seamless delivery experience without hidden fees.

How should I care for my Odd Muse garments?

To maintain the structure and quality of our pieces, we recommend professional dry cleaning or following the specific care label instructions found inside each garment.

Where is my order confirmation?

An order confirmation is sent to your email immediately after purchase. If you haven't received it, please check your spam folder or contact our support team.